All accounts on our servers are bound to the following
– Porn or any Adult Material (Content Containing any Images of Adult Material, Child Porn, Images of Semi-Naked People, Models)
– Anti Muslim or Anti Islamic Content (Websites containing material defaming Islam and Muslims, Content relating to criticism of Islam, Shariah, Muslims, Quraan and Sunnah)
– Sites attacking other sects or of a sect division content (Websites that contain content whose aim is to cause division i.e Bashing of Hanafi, salafi etc. Counter arguing may be accepted please check with us )
– Warez, Cracks, Pirates (Content containing unlicensed or illegal copies of Software, Cracks, Keygenerators, Serial Nos etc)
– Copyright Mp3 audio or video files (Including Nasheeds)
– Drugs or Alchohol or any Unislamic Related Content (content Containing the use of Drugs, Promotion of Alcohol, or Content that is against the principles of Islam, Quraan, Shariah and the sunnah i.e Interest, Riba)
– Hate that contains racist and defamatory Material (Material containing hate or racist content. i.e videos of killing, bombs, terrorism, extreme jihad Content, bomb/explosive making manuals etc. Please NOTE Sites of this nature will not be allowed whatsoever on our Servers) Websites Condoning any illegal activity or encouraging users.
– Hacking related Material (Hacking material such as tutorials, downloadable Books, Interactive Websites discussing attacks against Websites, DDos Planning Material, Hacking tools and Software)
– Viruses (Nor may you link to it) – Links to anti-islamic Websites (Any External Links/Promotion to anti-islamic websites, Even if it is used as counter measures we cannot allow such sites be given exposure)
– IRC bots or Chat Intensitive Programmes
Any sites found to contain any of the above material will be Notified and requested to remove content. In The Even of Pornographic or Anti-islamic websites appearing on our servers such accounts will be terminated immediately. Refunds are not given on TOS violations. If you are unsure on the content please contact us we will advise you accordingly For abuse please email firstname.lastname@example.org We will take into consideration ALL complaints sent to us.
You must provide us with, and keep current, accurate contact information for you. This can be done by logging in to your client area and updating your personal details or emailing us
Account Setup / Delivery Policy
We aim to setup all accounts within 24-48 hours, all accounts are manually approved and payment checks are made by our merchant companies. We do not provide instant setups as all orders have to be manually approved. Login and Order information will be sent to you via Email and also information available from our Client Area. If you have not received your login information within this period. Please login to the Client area and Log a ticket on our Helpdesk System.
All domain registrations are non-refundable, unfortunately once we register a domain we cannot refund you this amount if you change your mind you will need to re-register a new domain name
We maintain a zero tolerance spam policy and we adhere to it strictly. Spamming, or the sending unsolicited email, from one of our servers or using an email address that is maintained by us is STRICTLY prohibited You may not send more than 500 emails per hour on your Hosting account
We do not provide support for personal devices – we will try our best effort if you have issues, but we do not support nor are we responsible for any data loss from your personal devices.
You are responsible for ensuring that content on your site and your clients site does not violate any UK or USA
Once we have processed the order for your domain name (i.e. Sent you login information and domain name fully registered, you cannot change it and we are not able to offer a refund to you should you wish to change your mind or choose a different name. If you wish to cancel your order before order has been processed please contact us through Client area. If your domain name becomes unavailable at the time of processing we will either a) Offer you a full refund b) offer you an alternative domain name.